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Effective Date: 29 April 2025
Prime Drop Limited ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
By accessing our website and using our services, you agree to the terms of this Privacy Policy.
1. What Information We Collect
We may collect the following types of personal information:
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Name
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Address
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Email address
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Phone number
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Payment information (for billing purposes)
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Service preferences (e.g., laundry options, pickup/drop-off instructions)
We may also collect information automatically through our website, such as:
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IP address
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Browser type
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Device information
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Website usage data (e.g., pages visited, time spent)
2. How We Collect Information
We collect information when you:
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Fill out a contact form
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Make a booking or service request
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Create an account (if applicable)
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Subscribe to our updates or promotions
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Interact with our website cookies and tracking tools
3. How We Use Your Information
We use your information to:
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Provide and manage our laundry pickup and delivery services
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Process payments and send invoices
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Communicate with you about bookings, service updates, and promotions
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Improve our website and services
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Meet legal and regulatory requirements
4. Disclosure of Information
We may share your personal information with:
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Third-party service providers (e.g., payment processors, IT support)
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Franchise operators (if you are serviced by a franchise location)
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Government agencies when legally required
We do not sell your personal information to third parties.
5. Cookies and Website Tracking
Our website uses cookies and similar tracking technologies to improve your experience.
You can adjust your browser settings to decline cookies if you prefer.
6. How We Protect Your Information
We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, or disclosure.
However, no system can be guaranteed 100% secure.
7. Access and Correction
You have the right to access the personal information we hold about you and to request corrections if needed.
To make a request, please contact us at:
📧 team@primedrop.co.nz
📞 021 287 8224
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about your privacy or this policy, please contact:
Prime Drop Limited
📧 team@primedrop.co.nz
📞 021 287 8224 -
